JAXA Repository / AIREX 未来へ続く、宙(そら)への英知
65122000.pdf1.62 MB
titleThreat and Error Managementを考慮したCRMスキル計測手法の開発
Other TitleDevelopment of CRM Skills Measurement Method including Threat and Error Management Concept
Author(jpn)飯島, 朋子; 津田, 宏果; 野田, 文夫
Author(eng)Iijima, Tomoko; Tsuda, Hiroka; Noda, Fumio
Author Affiliation(jpn)宇宙航空研究開発機構航空プログラムグループ運航・安全技術チーム; 宇宙航空研究開発機構航空プログラムグループ運航・安全技術チーム; 宇宙航空研究開発機構航空プログラムグループ運航・安全技術チーム
Author Affiliation(eng)Operation and Safety Technology Team, Aviation Program Group, Japan Aerospace Exploration Agency (JAXA); Operation and Safety Technology Team, Aviation Program Group, Japan Aerospace Exploration Agency (JAXA); Operation and Safety Technology Team, Aviation Program Group, Japan Aerospace Exploration Agency (JAXA)
Issue Date2011-09-30
Japan Aerospace Exploration Agency (JAXA)
Publication title宇宙航空研究開発機構研究開発報告
JAXA research and development report
Start page1
End page90
Publication date2011-09-30
AbstractThe Japan Aerospace Exploration Agency (JAXA) has developed a Crew Resource Management (CRM) Skills measurement method that includes a Threat and Error Management (TEM) concept and identifies a crew's level of CRM Skills by the way in which they manage human errors and threats. To validate the proposed method, a CRM Skills measurement experiment was carried out by four raters observing pre-recorded simulated LOFT (Line Oriented Flight Training) scenarios carried out in cooperation with airline companies. The experiment included trial discussions between the raters to introduce a "True Score)" which contributes to "inter-rater-reliability". The results of the experiment showed that the proposed CRM Skills measurement sheet assisted raters in evaluating crew behavior when managing or mismanaging threat / errors from a consistent viewpoint, but individual differences of assessment between the raters still remained. Additionally, the "True Score" discussion prompted raters to clarify their evaluation rationales. As a whole, it was found that when the average values of CRM Skills items are lower, the differences between rater evaluations are greater. It is possible that factors contributing to these individual differences include not only the contents of CRM Skills measurement sheet and the inter-rater-reliability training method (the "True Score" discussion process), but also types of threat included in the simulated LOFT scenarios and the timing of their appearance.
Threat and Error Management(TEM)を考慮したCrew Resource Management(CRM)訓練の効果を測定するためのCRM スキル計測手法を開発した.本手法の妥当性を検証するため,航空会社の協力を得て模擬Line Oriented Flight Training(LOFT)を行い,撮影した模擬LOFT のビデオを使って,選出された4名の計測者による計測実験を実施した.計測実験においては,試験的に「True Score」を出すための計測者同士の議論の場を取り入れた.実験の結果,提案のCRMスキル計測シートは,計測者のクルー行動に対する着眼点の一致を促したが,依然として,計測者間のばらつきは存在した.また,計測者間で議論を行なうことにより,計測者の評点の考え方に対する観点をそろえることができた.全体的に計測項目の評点の平均値が低い場合は計測者間のばらつきが大きくなる傾向であることが分かった.ばらつきの要因として,CRMスキル計測シートの作成方法,計測者の標準化訓練方法(「True Score」導出のための計測者同士の議論の場)の他に,LOFTシナリオに組み込むThreat の種類と,それを入れるタイミングが関与している可能性があることが明らかとなった.
DescriptionOriginal contains color illustrations
形態: カラー図版あり
KeywordsCrew Resource Management; Behavioral Markers; CRM Skills Measurement; Line; Oriented Flight Training; Threat and Error Management; Inter-Rater-Reliability
Document TypeTechnical Report
JAXA Category研究開発報告
Report NoJAXA-RR-11-003

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