タイトル | Using CLIPS in a distributed system: The Network Control Center (NCC) expert system |
著者(英) | Wannemacher, Tom |
著者所属(英) | Department of the Air Force |
発行日 | 1990-01-01 |
言語 | eng |
内容記述 | This paper describes an intelligent troubleshooting system for the Help Desk domain. It was developed on an IBM-compatible 80286 PC using Microsoft C and CLIPS and an AT&T 3B2 minicomputer using the UNIFY database and a combination of shell script, C programs and SQL queries. The two computers are linked by a lan. The functions of this system are to help non-technical NCC personnel handle trouble calls, to keep a log of problem calls with complete, concise information, and to keep a historical database of problems. The database helps identify hardware and software problem areas and provides a source of new rules for the troubleshooting knowledge base. |
NASA分類 | COMPUTER SYSTEMS |
レポートNO | 96N11817 |
権利 | No Copyright |
URI | https://repository.exst.jaxa.jp/dspace/handle/a-is/228608 |
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